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PMP Certification Monitoring and Controlling Test 1
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A project manager for a long, complex project has one outspoken, and often negative, stakeholder. Knowing that the project team could suffer if this negativity spreads, the project manager wants to find ways to gain this stakeholder's support.
What should the project manager to?
Tell the stakeholder that this negativity could put the project's success at risk.
Ask the stakeholder's manager to assign a more positive resource.
Build a stronger relationship with the stakeholder by listening to concerns, showing empathy, and asking for input on project issues.
Explain to the stakeholder the effect this attitude is having, and ask them to leave the project if they are unable to be more positive.
Validate
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