List I
Types of Communication
List II
Main features
(A)
Downward Communication
(I)
Grows primarily to meet organizational/member’s need for communication
(B)
Upward Communication
(II)
It forms a useful link in decision making for task coordination
(C)
Horizontal Communication
(III)
Provides management with feedback about current issues and problems
(D)
Grapevine Communication
(IV)
It is the most common communication system in an organization