Concept: Counselling focuses on helping the learner understand and solve problems through a supportive, free and interactive process. A personal interview is a formal selection process, not a counselling characteristic.
Explanation: The key characteristics of counselling include: building a safe environment, allowing free expression, counsellor’s active involvement, face‑to‑face interaction, and promoting the counsellee’s self‑acceptance.
A personal interview is a structured meeting to judge suitability for a job or admission. It is not a part of counselling because counselling is non‑judgmental and focuses on the learner’s growth, not evaluation.
Thus, among the given options, “personal interview” does not belong to the set of counselling characteristics.
Answer: D. Personal interview