Concept:Counselling is a helping process that focuses on understanding the learner's problems and promoting self-acceptance, not on formal selection procedures.
Explanation:Counselling has several key characteristics. These include environment building, face-to-face interaction, counsellor’s involvement, opportunity for free expression, and emphasis on the counsellee’s self-acceptance.
A personal interview, however, is a formal conversation used to assess suitability for a job or admission. It is not a part of the counselling process.
Therefore, among the given options, the one that is not a characteristic of counselling is the personal interview.
Answer:D. Personal interview