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PMP Certification Monitoring and Controlling Test 4
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A few weeks after joining a multi-generational project team, the project manager notices that the team is beginning to have performance issues. A key subject matter expert (SME), who is also the oldest team member, is not getting along with the younger team members.
What should the project manager do before the project gets behind schedule?
Ask the project sponsor to address the issue, noting the value of the SME in obtaining project results and meeting requirements.
Personally speak with the SME to explain that everyone needs to work together, regardless of age.
Review resource assignments to ensure that resources are correctly assigned based on their experience.
Conduct a team-building session to demonstrate the value of all team member contributions, regardless of age or experience.
Validate
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