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PMP Certification Monitoring and Controlling Test 2
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A high-power, high-influence project sponsor usually makes multiple requests for the same information in different formats that are not included in the communications management plan. This is frustrating for the project manager, who is unsure about what to do to fix the problem.
How should the project manager address this issue?
Escalate the request to the functional manager to obtain advice on how to work with the project sponsor.
Delay responding to the sponsor when the information has been previously provided to avoid wasting resources.
Modify the communications management and stakeholder engagement plans to reflect the style and needs of the sponsor.
Provide information only in the formats specified in the communications management plan, and remind the sponsor of the plan.
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