PMP Certification Closing Test 1

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Question : 23 of 70

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In a housing project, the real estate developer and the building contractor disagree about the quality of the work completed by the building contractor. The real estate developer has refused to pay for the work already completed and has also asked for a discount.

How should the project manager resolve the issue?

Hire a third party to inspect of the work performed and determine the discounts that should be made.
Propose an improvement to the housing project to compensate the real estate developer's expectations.
Allow the real estate developer to calculate a discounted price as penalty for the alleged poor work quality.
Encourage both parties to use the alternative dispute resolution procedure as defined in the contract agreement.

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