Concept:Use the volume formula to find the height, then use the slant height to find the total surface area.Explanation:Base is a square with side 10 cm.Base area =10×10=100cm2.Volume of pyramid is V=31×Base Area×height.Given V=400, so 400=31×100×h.Therefore, height h=12 cm.Slant height is the hypotenuse of a right triangle with height 12 cm and half-side 5 cm.So slant height l=122+52=144+25=13 cm.Lateral surface area =21×perimeter×slant height.Perimeter of base =4×10=40 cm.Lateral surface area =21×40×13=260cm2.Total surface area =Lateral surface area+Base area.Total surface area =260+100=360cm2.