Coordination is the process by which a manager synchronises the activities of different departments towards the achievement of a common goal. Coordination is the common thread that runs through all the activities to ensure continuity in the working of the organisation. It is implicit and inherent in all the functions of management.
Features of co-ordination:
(i) Coordination integrates group efforts: Coordination unifies unrelated or diverse interests into purposeful work activity. It gives a common focus to group efforts to ensure that performance is as per plans.
(ii) Coordination ensures unity of action: Coordination aims to achieve unity of actions in the realisation of a common purpose. It acts as the binding force between departments and ensures that all efforts are focused towards achieving organisational goals.
(iii) Coordination is a deliberate function: A manager has to co-ordinate the efforts of different people in a conscious and delibrate manner. Coordination does not occur spontaneously nor can it be achieved by force.
(iv) Coordination is a continuous process: Coordination is a never ending process as its need is felt at each and every step in the organisation. It begins at planning stage and continues till controlling.