Under ______ , the consumer has a right to get relief for ...

CBSE Class 12 Business Studies 2025 All Sets Solved Paper

Question : 2 of 20

Marks: +1, -0

Under ______ , the consumer has a right to get relief for replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer in case the product/service falls short of his expectations.

Right to safety
Right to seek redressal
Right to be assured
Right to be heard

Solution:

Right to Seek redressal Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes right to fair settlement of the genuine grievances of the consumer. Consumers must make complaint for their genuine grievances.Many a times their complaint may be of small value but its impact on the society as a whole may be very large. They can also take the help of consumer organisations in seeking redressal of their grievances.

Go to Question:

Prev Question

Next Question