The functions performed by Non-governmental organisations (NGOs) for consumer protection are:
(i) Consumer education: The NGOs and consumer organisations organize various training programmes and workshops to educate the consumers about their rights and responsibilities.
(ii) Publishing journal: In addition to the training programmes and seminars they also spread awareness through journals. These journals provide knowledge about various consumer problems, legal remedies available and other such matters.
(iii) Testing quality of the products: They carry out the quality test for various products in laboratories and publish the results. Such results help the consumers in making choices.